Nauven AI
What happens when
the gaps are closed.
Six businesses across real estate and trades. Six different gaps. One consistent outcome — measurable revenue recovered within weeks.
Outcomes based on projected results using verified industry benchmarks. Individual results vary.
Real Estate · Always On
Principal + 1 Agent
Independent Agency, Perth NOR
10+ years established. Part-time bookkeeper, no dedicated admin. Annual GCI ~$340k (approximately 25 sales annually).
Main Issue
Missed calls and slow responses costing deals. 57% call answer rate, 31% appraisal conversion — admin stretched thin and leads falling through the gaps.
How Always On Resolved It
- AI voice receptionist answers every call 24/7 — no missed enquiries
- Automatic call qualification captures caller intent instantly
- Missed calls get immediate automatic text-back — every time
- Automated SMS follow-up on every new lead
- All qualified leads auto-populate into Rex CRM — zero manual entry
- Monthly performance report
5 additional listings secured across the quarter — representing approximately $105,000 in additional gross commission.
"It saved me hours of admin every week. I genuinely love it."
— Principal agent, independent agency, Perth NORReal Estate · Total Pipeline
Principal + 3 Agents
Boutique Agency, Perth SOR
3 years old, on a growth trajectory. 1 part-time admin staff. Annual GCI ~$1.22M (approximately 89 sales annually).
Main Issue
740+ dormant Rex CRM contacts sitting unused. Appraisal conversion stuck at 40%. No systematic review generation process across the team.
How Total Pipeline Resolved It
- Full database reactivation — 740 dormant Rex CRM contacts reactivated
- 30-day nurture sequences on all leads — no prospect goes cold
- Custom system build — fully tailored to agency workflow
- Google review automation — post-transaction requests sent automatically
- Monthly performance report and strategy call
- Live performance dashboard
5 listings from dormant database reactivation + 5 from improved lead capture = 10 additional listings across the quarter. Approximately $180,000 in additional gross commission — achieved during Q3, traditionally the quietest period in WA real estate.
"The database results alone justified everything. The only thing I regret is not starting sooner."
— Principal agent, boutique agency, Perth SORReal Estate · Full Flow
Principal + 1 Agent + 2 Property Managers
Established Agency, Perth
8+ years established. Rental management focus with growing sales division. Managing 80+ properties. Part-time admin (20 hrs/week). Annual management revenue ~$485k.
Main Issue
Property managers fielding 40-50 daily tenant calls — over half repetitive routine questions. Part-time admin stretched thin, response delays causing tenant frustration and increasing churn risk.
How Full Flow Resolved It
- Intelligent contextual AI responses 24/7 — leasing, maintenance, payments handled instantly
- Missed calls get immediate automatic text-back — no enquiry unanswered
- Instant quote and appraisal booking confirmation — every enquiry gets immediate next steps
- 30-day nurture sequences — cold prospects re-engaged automatically
- All qualified leads auto-populate into Reapit CRM
- Monthly performance report and bi-monthly strategy call
Majority of routine tenant enquiries now handled automatically — property managers freed to focus on complex issues and new business. Tenant satisfaction improved. Projected revenue growth: $485k → $560k within 6 months.
"We were drowning in repetitive calls before — now the system handles routine enquiries so our team focuses on closing deals."
— Principal agent, established agency, PerthReal Estate · Review Builder
Solo Agent
South West WA
Solo agent, South West WA. 1+ year in market, building client base. No existing review generation process. Selling approximately 1 property per month.
Main Issue
No systematic way to request reviews. Despite over a year of completed sales — zero Google reviews. Missing the social proof that drives listing appointments and vendor confidence.
How Review Builder Resolved It
- Google review automation — post-sale requests sent automatically to every buyer
- Zero manual effort — agent focuses on selling, not chasing reviews
- Consistent follow-up — every completed transaction triggers a review request immediately
- Monthly performance tracking — full visibility into review generation
3-month period: 3 properties sold, 100% review capture rate. Every completed transaction now generates a review — automatically, every time.
"Feels good to finally be getting reviews. It's given me more confidence. It's been a game changer for me!"
— Solo agent, South West WATrades & Plumbing · Always On
Sole Operator
Independent Plumbing, Perth Metro
6 years trading, plus 1 apprentice. Handles own admin between jobs, no dedicated office support.
Main Issue
Missing 3–4 calls a day while on tools — mostly after-hours emergency enquiries going straight to voicemail and the next plumber on Google.
How Always On Resolved It
- AI voice receptionist answers every call 24/7 — qualifies job type and urgency
- Missed-call text-back catches every call outside the queue
- Bookings sent directly into ServiceM8 — zero manual entry
- Automated SMS follow-up on every new enquiry
6 additional emergency callouts captured in the first month — approximately $5,400 in additional revenue.
"I used to lose jobs to whoever picked up first. Now I'm the one who picks up first."
— Sole operator, Perth MetroTrades & Plumbing · Total Pipeline
Owner + 3 Techs
Multi-Tech Plumbing & Gas, Perth South
10+ years trading. Growing steadily, but admin — quoting, invoicing, review requests — all manual.
Main Issue
15+ hours per week lost to admin across the team. Zero systematic review generation despite strong job volume — competitors with fuller Google profiles winning search visibility.
How Total Pipeline Resolved It
- Full pipeline from lead to job to invoice to review — fully automated
- Automated quote follow-up sequences — no lead goes cold
- Google Review Builder triggered automatically post-job
- Quarterly database reactivation of past clients
8 reactivated past clients rebooked in the first quarter — approximately $12,000 in recovered revenue.
"The reviews alone changed how we show up in local search. The database reactivation was the surprise win — I'd written those old contacts off."
— Owner, Perth SouthEvery business faces similar gaps
The ones closing them are moving ahead.
Whether you are missing calls, losing leads mid-pipeline, or sitting on a dormant database — Nauven closes the gap and delivers measurable results within weeks.
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